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General questions and queries
What size is the product I am looking at - UK or US?
The product that I am interested in isn't available in my size, will you be getting it back in stock?
Why has my order not been shipped yet?
Where are my other items from my order?
Will I be charged duty and taxes?
Do I need to set up an account to place an order
Can I add an item to my order?
Can I cancel my order
How long does it take to delivery my order?
When will my order be sent and delivered over Christmas?
How can I track my order?
How do I return my order?
Do you have an extended Christmas returns period?
What if my item is faulty or damaged?
Can I exchange my order?
When will I get my refund?
What is your returns policy?
Why can't I sign in to my account?
How do I sign up for the Atterley newsletter?
Why do I need to create an Atterley account?
How can I contact you?
What are your Christmas Opening hours?
Who are Atterley?
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